Accessing information held by the CAA | Civil Aviation Authority

Identifying the information you require

The Civil Aviation Authority is an open organisation that endeavours to make as much information available as possible.

The CAA has adopted the Model Publication Scheme set down by the Information Commissioner's Office and, in addition, the CAA guide to information provides a summary of the information which is available from the CAA about its statutory responsibilities, structure and functions, and advice about how that information can be obtained.

CAA publications and forms are made freely available in the Publications section of our website.

Your legal right of access to information is covered by the Freedom of Information Act 2000, the Environmental Information Regulations 2004 or, in the case of personal information, the EU General Data Protection Regulation 2016/679 (GDPR) and Data Protection Act 2018.

Before making a request for information under one of these access regimes please check if the information you require is already available through the CAA’s website.

Guide to information

Who we are and what we do

Roles and responsibilities

About us
Our statutory duties
CAA Board Members and Board Attendees

Related organisations

The CAA is a public corporation of the Department for Transport
CAA International provides advisory, training, examination and licensing services to agencies, fellow National Aviation Authorities and industry
Air Safety Support International is responsible for supporting the UK Overseas Territories' existing authorities in the safety regulation of all aspects of civil aviation
The UK Airprox Board (UKAB) - sponsored jointly by the CAA and the Ministry of Defence - investigates Airprox occurrences in UK airspace

Location and contact details

Close Who we are and what we do

What we spend and how we spend it

Financial information	CAA Annual Report & Accounts 2017/18
Procurement and tendering procedures	Doing business with the CAA

Close What we spend and how we spend it

What our priorities are and how we are doing

Strategic plans	Safety Plan Key safety projects Airspace Modernisation Strategy
Performance reports	Aviation safety review Enforcement and Prosecutions Gender Pay Gap Report 2018
Service standards	SARG Code of Practice Passenger Advice and Complaints Team Code of Practice Aircraft Registration Service Standards Code of Practice for the Investigations and Enforcement Team

Close What our priorities are and how we are doing

How we make decisions

Public consultations	Consultations
Minutes of senior level meetings	Board Minutes

Close How we make decisions

Policies and procedures

Policies and procedures relating to the conduct of business and provisions of services	MOU between CAA and Secretary of State for Transport in respect of aviation security MOU between CAA, HSE and HSE NI MOU between the CAA and the Competition and Markets Authority that sets out how we will work together within the framework of consumer law Freedom of Information Policy Whistleblowing Policy Regulatory enforcement policy
Recruitment and employment of staff	CAA careers Equality and Diversity Information for recruitment agencies
Customer service	CAA Complaints policy
Records management and personal data	Subject Access Request Policy General privacy notice
Charging regimes	Schemes of Charges UK Airport and Punctuality Data Charges G-INFO and International Register of Civil Aircraft charges

Close Policies and procedures

Lists and registers

Public registers	Aircraft Register - G-INFO
List of approved organisations	Approved Maintenance Organisations ATOL Holders Licensed Aerodromes Airline Licence Holders Air Operator Certificate (AOC) Holders Approved drone operators Foreign carrier permits issued

Close Lists and registers

The services we offer

Services and advice for industry	EU exit Aerodromes Airspace Aviation Security Airlines Airworthiness Aircraft Registration Drones Training and exams Licences and other approvals Pilot medicals General Aviation Displays and events Safety reporting ATOL: Information for the trade Economic regulation Data and analysis SkyWise: News, Notifications & Alerts
Services and advice for passengers and the general public	Information for consumers ATOL protection Passengers requiring special assistance Resolving travel problems Flight punctuality Passenger complaints data Make a report or complaint Report a potential breach of aviation law Airspace change Enquires about the use of UK airspace
Media releases	News releases

Close The services we offer

Information released under FOI

The CAA Disclosure Log provides a record of those requests considered to be in the wider public interest. Details of earlier responses can be accessed from The National Archives web archive.