We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

Passenger complaints

Data on all complaints received from passengers by the CAA, on a variety of subjects

We would like to hear from you

The CAA is committed to improving how we deliver services, please help us by completing a short survey about your experiences today

Services and information

Related services and information

News from UK Civil Aviation Authority

  1. Snow your rights before jetting off this Christmas
    • Published on:
    • Category: News Item
  2. UK regulator unveils new AI strategy
    • Published on:
    • Category: News Item
  3. UK to bring aviation experts together for third legal summit
    • Published on:
    • Category: News Item