Renewing your ATOL
Information for travel companies.
It is important to recognise that you are applying for a new licence and it is not simply a case of completing an application form and paying the required renewal fee.
To grant a new licence the CAA must be satisfied that the licence authorisation applied for is sufficient and that the business has adequate financial resources to meet its’ actual and potential obligations.
For enquiries please email atol.online@caa.co.uk
For telephone enquiries call 0333 103 6700.
Please note the following:-
APC Returns
All ATOL holders that submit APC Returns directly to the CAA must be fully up to date with the submission of APC Returns and if returns are due it will cause delay in release of your Annual Accountants Report Part 2
You will access a partially completed online application form via the ATOL portal and this should be checked for the accuracy of the pre-populated information and be amended and updated as appropriate. You must complete the blank sections relating to your financial statements, breakdown of revenue and the expected business under the new licence. The required supporting information (including but not necessarily limited to the latest financial statements) must be uploaded as attachments to the online form.
Please note that you are required to update the application to reflect any previously unnotified changes in directors and/or shareholders. If part of a group this includes any changes relating to the Parent/Ultimate Holding Company. For new directors and/or shareholders the following will be required as mandatory uploads:-
- Clear copy of photograph and signatory page of a current passport or driving licence certified by an Accountant, Solicitor, Barrister or Police Officer;
- Proof of residential address dated with the last three months (utility bill or bank statement);
- Up to date CV.
For licences managed by our ATF (Air Travel Finance) Team, which will include all ATOL holders/ ATOL holder groups authorised for more than £20m of ATOL revenue, the information required to support a complete renewal application will be individually notified in advance of renewal.
We will require (except from Franchise ATOLs with an authorisation of less than £5 million revenue and 1,000 passengers) the submission of an Annual Accountants' Report Part 2 via the ATOL portal from a valid ATOL Reporting Accountant. This report is generated from the financial information provided in your application form and is therefore not available to your ATOL Reporting Accountant until after your application has been submitted.
You should ensure that a complete application and Annual Accountants' Report Part 2 are submitted in good enough time to allow the CAA to consider this and for you to meet any conditions set to enable grant of a new licence.
Please also note that reduced application fees are available where applications and an Annual Accountants Report Part 2 (‘a complete application’) are submitted early, with the biggest reduction where a complete application is submitted by 1 August 2026.
There is no fee reduction where a complete application is submitted after 31 August 2026.
Following final submission of the Annual Accountants Report Part 2, the financial assessment will be carried out. An overview of the financial criteria can be viewed here , where you can also access the ATOL Self-Assessment tool (ASAT).
The ASAT can be used in advance of an application and to obtain an indication of whether a business’ financial statements may meet the financial criteria. If you wish to discuss ASAT results please email atol.online@caa.co.uk.
The next stage should be the issue of an offer of licence renewal, which may be subject to the provision of further requirements that must be met in full before the current licence expires.
Where applications and an Annual Accountants Report Part 2 (where required*) are submitted by 1 August 2026 the lowest possible renewal application fee based on type of licence applied for, will apply.
No early submission renewal application fee reduction will apply where complete applications are submitted after 31 August 2026.
The CAA’s scheme of charges additionally offers SBA and Standard ATOL holders a further reduction in renewal application fees when they meet all of the following requirements:
• maintain a Direct Debit mandate for payment of ATOL charges
• maintain a Direct Debit mandate for collection of APC
• submit all APC reports into the CAA’s online APC system
A summary of renewal application fees can be viewed by clicking here.
The full CAA scheme of charges can be viewed in the CAA Scheme of Charges (Air Travel Organisers’ Licensing).
*Franchise ATOLs with an authorisation of less than £5 million revenue are not normally required to provide an AAR Part 2 Report
If you have decided that you do not wish to apply for renewal you must complete and submit the Non-Renewal Form
You should also note the instruction set out in the CAA's policy document: Making arrangements when n Air Travel Organiser's Licence (ATOL) is not renewed
If a new licence is granted before the current licence expires, the same licence number will be allocated, which will mean that your business can continue to legally transact licensable business without interruption and inconvenience to both you and your consumers.
If a new licence is not granted before the current licence expires, you will be included on a list that the CAA publishes and you cannot legally transact licensable business. This means you would have to immediately cease offering, booking, receiving any payment (including balances for existing bookings), fulfilling licensable business and remove all references to the expired ATOL and the logo. You would also have to make arrangements to make refunds for all existing licensable bookings. The CAA’s policy document: Making arrangements when an Air Travel Organiser’s Licence (ATOL) is not renewed provides further advice.