• If you have been asked to book to see one of the CAA's consultant advisors please contact our Call Centre on +44 (0)330 022 1972 select option 1 for Medical, and then choose the option to book a consultant appointment. Please note that consultant appointments cannot be made via e-mail. 

    How to pay

    For consultations and investigations at the CAA payment can be made by credit/debit card at the time of booking.

    Aviation House - location and facilities

    Medical Department
    UK Civil Aviation Authority
    Aviation House
    Beehive Ring Road
    West Sussex
    RH6 0YR

    Buses are available between Gatwick Airport and Aviation House, which is situated in the City Place area to the south of the airport. A map is available with directions.

    An internet café and free wi-fi facilities are available in the visitor area of the atrium at Aviation House.

    Hot and cold drinks and snacks can be purchased at the café where the opening times are 0730-1600. At various times during the day hot snacks can also be purchased (e.g. sausage and bacon baguettes between 0900-1030 and pasties/sausage rolls/filled jacket potatoes/soup between 1130-1415).