All ATOL holders are required to appoint an Accountable Person who must be a director, a sole trader or a partner in
a partnership. This person is responsible for making sure the ATOL holder complies with the ATOL Regulations, the ATT
Regulations and the terms and conditions of its ATOL.
It is important for all Accountable Persons to understand their responsibilities to ensure there is maximum
compliance across the industry and to ensure consumers know when they are protected by the ATOL scheme. Accountable
Persons play an important role in maintaining a high level of consumer confidence in the travel industry.
Guidance on the role and what is expected of an
To assist Accountable Persons in understanding what they need to know to fulfil the role, the CAA has developed an
online training course, which all Accountable Persons are required to successfully complete.
All Accountable Persons will be provided with logon details for the course, which can be accessed below:
This website enables authorised users to log in to a secure area to complete the Accountable Person online training
course. For security reasons the learning management system only permits a limited number of logon attempts before an
account is locked.
When setting a password, we recommend you do not use obvious words within the password and you should consider
changing your password on a regular basis.
Read all @UK_CAA
Civil Aviation Authority launches review of airlines’ allocated seating policies
2 February, 2018
Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution
27 December, 2017
Consultation: CAA proposes guidelines for airlines on improving assistance to people with hidden disabilities
21 November, 2017
Read all News
Passengers with hidden disabilities
8 December, 2016
Holiday travel tips
7 December, 2016
'Saturday Night' at 30,000ft
24 August, 2016
Read All Blogs