We use necessary cookies to make our website work. We'd also like to use optional analytics cookies to help us improve it.
For more information, please read our cookie policy.

UK-EU Transition

References to EU regulation or EU websites in our guidance will not be an accurate description of your obligations or rights under UK law.

What is ATOL Online?

ATOL Online enables all applications and maintenance of records (including APC returns) and Annual Accountants’ Reports to be accessed and submitted online via the CAA Portal, with real-time updates on the status of applications.

The licensing criteria remains unchanged.

ATOL Online will also be used by ATOL Reporting Accountants to provide the Annual Accountant’s Reports required to support renewal applications.

How do I access the online forms

Simply log in to the ATOL Portal, using your account user name password.

Select ‘Your Services’ from the menu on the left-hand side, then ‘Manage existing ATOL (Renew, vary, APC & Admin)’. Click on your licence number on the ATOL Portal Home Page. You will enter your ATOL Admin page, which will display the application and report options that are available.

If you have forgotten your user name please email atolonline@caa.co.uk. A guide on how to reset a password is below.

Reset CAA portal account password guide

New applicants

In order to apply for a new application you will need to create a CAA Portal account.

How to create a CAA Portal account

If you already have a CAA Portal account and wish to apply for a separate ATOL in addition to the ATOL you already hold, log in as above and in the 'Your Services' menu select 'Apply for new ATOL'.

Further information on the new application requirements

Renewal process

Detailed description of the renewal process

APC returns

To submit your APC return please log in to the ATOL Portal, select ‘Manage existing ATOL’ and navigate to the relevant administration page of the required ATOL and select APC Return. A quick reference guide on how to submit your APC return can be found below.

How to submit your APC return via the ATOL Portal

Latest from UK Civil Aviation Authority

  1. Consumers urged to check for financial protection as holiday bookings set to rise
  2. UK Civil Aviation Authority set to create new Environmental Sustainability Panel
  3. Website changes

View all latest news