The CAA takes data protection very seriously and is fully compliant with the requirements of GDPR. We assure you that any personal data you submit will be held securely. Read our general privacy notice.
The CAA customer authentication is based on creating a unique username and password that provides access to the account information we hold. All those that register (Class 1, Class 2, Class 3, LAPL and Medical Healthcare professionals) for new 'Medical' service(s) will also need to go through a Multi Factor Authentication step to access Cellma and their personal medical records when this launches end of March.
Access to personal record
To access your own personal medical record and to track the progress of applications and referrals to the Authority, you will need to have an identification check. This identification check can be carried out either face to face with an Aeromedical Examiner (AME) or at the CAA Medical Department when you attend for an appointment with a CAA consultant.
You will be able to view data recorded on your Cellma record once this “ID Verification” step is completed by the AME/CAA in Cellma. Prior to this you will be able to submit new applications and view these in Cellma.