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UK Civil Aviation Regulations
These are published by the CAA on our UK Regulations pages. EU Regulations and EASA Access Guides published by EASA no longer apply in the UK. Our website and publications are being reviewed to update all references. Any references to EU law and EASA Access guides should be disregarded and where applicable the equivalent UK versions referred to instead.
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Delays, cancellations, denied boarding and downgrades
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Find out your entitlements, and if you can claim compensation too
If you are prevented from boarding your flight, you may be entitled to assistance and compensation in certain circumstances
If you were unable to reach your flight in time because of long queues at security
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