Delays and cancellations

How EU law applies to your journey

Guidance on what you can claim for

Guidance on what you can claim for

Contacting your airline and how to escalate a complaint

Passengers

99% of Thomas Cook claims now settled 18 April, 2020

Further advice to UK consumers impacted by Flybe entering administration 5 March, 2020

Advice to UK consumers following Flybe entering administration 4 March, 2020

Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension 3 December, 2018

Planning your next holiday abroad? 10 April, 2018

Passengers with hidden disabilities 8 December, 2016