You may be asked for proof of your “fitness to fly” when requesting assistance. If you have a
stable condition, there is generally no need to be cleared for travel.
There are usually two parts to the medical clearance process:
You may also be asked to provide medical proof at this stage, often a doctor’s note.
Airlines may decide that for safety reasons, you must travel with a carer. This is generally the
case if a passenger can’t undertake activities such as being able to evacuate independently in the
event of an emergency.
Your travelling companion will usually need to buy their own ticket. However, the airline should
make all reasonable efforts to ensure that you and your companion can sit next to each other.
An airport should never separate you from your carer if you need help
understanding instructions, including at the security search area.
RT @ATOLprotected: Whether it's on paper or online, always keep your #ATOL certificate handy when holidaying abroad. #Travel https://t.co/V…
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Want to complain about a flight? Find out how alternative dispute resolution services can help you > https://t.co/JkMBfy5ck3 #airpassengers
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Experienced a flight delay? Information about your rights during disruption is available at> https://t.co/A9vK7HGKkp #airpassengers
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