Following the announcement on 23 September that Thomas Cook Group, including the U.K. tour operator and airline ceased trading, the UK Civil Aviation Authority is today communicating its exceptional decision to extend the ATOLs of all ATOL holders that have applied to renew their ATOLs on 1 October 2019 (but who have not yet received their UK CAA decision) to 25 October 2019.
This is to enable ATOL holders affected by the failure and the UK Civil Aviation Authority to focus its resources on looking after Thomas Cook Group consumers. This decision was taken pursuant to Regulation 38 of the Civil Aviation (Air Travel Organisers' Licensing) Regulations 2012, as amended.
An email communicating this decision will be sent out to all applicable ATOL holders on 30 September.
If a September renewing ATOL holder has not yet submitted its renewal application it must do so by 30 September in order for the above to apply. Otherwise the ATOL will lapse. If an ATOL holder has told the UK CAA that it does not intend to renew its ATOL then this decision does not apply to that ATOL holder.
Commenting, Michael Budge, Head of Licensing Operations for ATOL, said:
“Given the exceptional circumstances and redistribution of our internal resources at the UK Civil Aviation Authority to support the repatriation effort, we have taken the exceptional decision that all licences that have yet to be granted will now have the licence period extended until 25 October 2019.
“Extra time will enable industry to have additional time to support customers in a difficult period and give them the space and time to get things together to meet the terms of their renewals. It will also give the UK Civil Aviation Authority the time to appropriately assess applications where we need to complete assessments.
“Extending the deadline is possible within our regulations but it is unprecedented and reflects the exceptional circumstances that we find ourselves in. We would like to thank the industry for working with us and ask them to bear with us.”