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Scope and calculation of punctuality statistics.
Full and Summary Analysis is prepared with the co-operation of the airport operators and Airport Coordination Ltd.
How we uphold consumer choice, value and fair treatment and deliver high standards of consumer protection.
Immediate focus Finalise current price controls in respect of Heathrow (taking into account the outcome of the current regulatory appeal) and NATS.
Last updated: 08 July 2026
Aviation industry ongoing operations.
We have collected information from 10 airports and one Air Navigation Service Provider across the UK.
Last updated: 16 June 2026
Information on our work.
More information on airport safety.
Last updated: 30 December 2025
Details on Gatwick economic licence and monitoring.
In February 2014 we granted a licence to Gatwick Airport Limited (GAL).
Last updated: 27 March 2026
This investment at Heathrow
represents well over half of all investment in UK airports since 2000.
Last updated: 04 November 2021
He is the UK Civil Aviation Authority member of the ICAO Airport Operation Working Group (AOWG), Aerodrome Design Working Group (ADWG), Friction Task Force (FTF), Airport Pavement Expert Group (APEG), and the Visual Aids Working Group (VAWG).
Last updated: 12 January 2024
This investment at Heathrow
represents well over half of all investment in UK airports since 2000.
Last updated: 04 November 2021
This investment at Heathrow
represents well over half of all investment in UK airports since 2000.
Last updated: 02 November 2021
An independent review into NATS’ technical issue on 28 August has been launched by the UK Civil Aviation Authority. .
He was previously chair of slot coordinator, Airport Coordination Limited, and the Heathrow Consumer Challenge Board, and recently completed his term as Chair of Transport Focus.
Last updated: 06 October 2023
