Resolving travel problems

Your rights as a passenger and how we can help

Delays and cancellations

Your rights and how to make a claim

Rules relating to luggage and what you can claim for

Guidance for specific types of travel service providers

Advice on who to contact and when to involve us

@UK_CAA Travel businesses reminded to submit accurate ATOL applications before deadline: https://t.co/dWfdFR3ppq #ATOL #TravelIndustry 4 days ago

Travel businesses reminded to submit accurate ATOL applications before deadline 18 September, 2018

Scottish Schools warned to book ATOL protected trips, or parents could be out of pocket 14 September, 2018

Welsh schools warned to book ATOL protected trips, or parents could be out of pocket 14 September, 2018

Planning your next holiday abroad? 10 April, 2018

Passengers with hidden disabilities 8 December, 2016

Holiday travel tips 7 December, 2016