Resolving travel problems

Your rights as a passenger and how we can help

Delays and cancellations

Your rights and how to make a claim

Rules relating to luggage and what you can claim for

Guidance for specific types of travel service providers

Advice on who to contact and when to involve us

@UK_CAA Travel businesses reminded to submit accurate ATOL applications before deadline: https://t.co/dWfdFR3ppq #ATOL #TravelIndustry 5 months ago

CAA urges Christmas crack down on violent and drunken airline passengers 14 December, 2018

Latest Civil Aviation Authority review finds passengers still concerned about paying extra to sit together 27 October, 2018

Advice to UK consumers on Cobalt Air ceasing operations 18 October, 2018

Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension 3 December, 2018

Planning your next holiday abroad? 10 April, 2018

Passengers with hidden disabilities 8 December, 2016