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Middle East and Cyprus travel advice
As a result of the ongoing situation in the Middle East and Cyprus, many flights to and from the region are cancelled.
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How to claim reimbursement or compensation following a flight delay or problem
Investigate and challenge a rejected claim
If your claim is rejected you might choose to take your airline to the small claims court
If a flight you’re booked on is delayed or cancelled, you may be entitled to compensation – but only when the airline is at fault