The Quality Assurance Framework is an oversight mechanism, designed to assess aviation security training across UK industry. The framework looks to observe how training providers ensure their own quality assurance standards are met, and how continuous improvement across training is implemented.
The current syllabuses in-scope of the framework are:
- Aircraft Security
- Aircrew
- Airport Supplies
- Aviation Security Manager (ASM)
- Cargo (Known Consignor)
- Cargo and Mail (Regulated Agent)
- General Security Awareness Training (GSAT)
- Ground Security Operative (GSO)
- Ground Security Supervisor (GSS)
- Hold Baggage Reconciliation (HBR)
- In-flight supplies (IfS)
Quality Assurance process
The Quality Assurance Framework is based on supporting instructors and training providers to achieve and maintain a good baseline of training quality and conduct their own internal quality assurance. The framework is mandatory for training providers registered with us and includes two steps; a self-assessment stage and an external assurance visit. We would encourage providers to review our guidance material as soon as possible to leave themselves sufficient time to make any necessary changes.
1. Self-assessment by provider
Training providers should use the self-assessment form to review and assess their own training provision against the Quality Assurance Framework standards.
Understanding the Quality Assurance Framework and The Quality Guidance Manual are available as reference documents to guide you through the process, provide templates for you to use and adapt, and give you useful hints and tips. These can be found in the document links on this page.
Documents will be sent by email to CAA-Registered Training Providers in advance of their Quality Assurance Visit.
2. External assurance visits by us
Upon receipt of a completed self-assessment form, a CAA External Quality Assurer (EQA) will conduct a visit with training providers. The EQA will use the completed self-assessment alongside a visit report form to determine a providers overall grade, as well as individual grades across the 6 individual aspects.
Document links
- Quality assurance framework policies
- Quality Guidance Manual Quality Assurance Framework (CAP2203)
- Understanding the CAA Quality Assurance Framework (CAP2204)
Form links
- Change of details form (ASC6007)
- Appeal against a CAA decision form (QAF 006)
- Complaint form (QAF 007)
If you have any questions with regards to the Quality Assurance Framework, please contact us at: avsec.qa@caa.co.uk.