The UK Civil Aviation Authority launched an independent review into the technical issue NATS faced on Monday 28 August.
The CAA appointed four independent panel members to steer the review who have a broad understanding of governance, consumer and economic issues along with the operation of air traffic management systems. The panel members are Jeff Halliwell (Chair of the review panel), Sarah Chambers, Phil Cropper and Mark Foulsham.
- Final report (14/11/2024)
- Report by Transport Focus on the passenger experience resulting from the NATS outage – (14/11/2024)
- Report by Define with qualitative research exploring consumer feedback (14/11/2024)
- NATS Major Incident Investigation Final Report (14/11/2024)
- Interim report (14/03/2024)
- Update on panel members and panel biographies (28/11/2023)
- Call for Inputs (16/11/2023)
- Terms of reference (06/10/2023)
- Regulator’s independent review to consider wider impact of NATS technical issue (Press Notice: 06/10/2023)
- Regulator to launch independent review of NATS technical failure (Press Notice: 06/09/2023)
- NATS Major Incident Preliminary Report (04/09/2023)
- Civil Aviation Authority letter to the Secretary of State for Transport regarding NATS report (04/09/2023)
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