If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to
give the airline some information in advance about the equipment, including its make and model.
This is to ensure that it is loaded and stowed safely during the flight and is not a fire risk.
Check before you book if the airline has restrictions relating to equipment - these can vary
depending on who you fly with.
Before travelling you should:
This will help if there are any issues with loading your equipment into the hold.
You may carry up to two mobility items free of charge. This applies generally for your trip
rather than just the flight, so if there is something specific that you will need at your
destination the airline should accept it as one of the two pieces of mobility equipment (provided
that it is a reasonable request).
You can travel with medical equipment and supplies provided that the amounts are reasonable.
Airlines are liable for any damage to mobility equipment. However, the amount of compensation
may be limited to around £1,300 so you may want to take out extra insurance.
If your equipment is damaged, the airport is responsible for providing a temporary alternative
while yours is repaired or replaced, but this does not have to be on a like for like basis.
Read all @UK_CAA
Thomas Cook claims website update
8 October, 2019
CAA confirms Operation Matterhorn concludes today as final flight heads to UK
7 October, 2019
Flights depart to bring home final passengers of Operation Matterhorn flying programme
6 October, 2019
Read all News
Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension
3 December, 2018
Planning your next holiday abroad?
10 April, 2018
Passengers with hidden disabilities
8 December, 2016
Read All Blogs