References to EU regulation or EU websites in our guidance will not be an accurate description of your obligations or rights under UK law.read more
If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to give the airline some information in advance about the equipment, including its make and model. This is to ensure that it is loaded and stowed safely during the flight and is not a fire risk.
Check before you book if the airline has restrictions relating to equipment - these can vary depending on who you fly with.
Before travelling you should:
This will help if there are any issues with loading your equipment into the hold.
In partnership with the Queen Elizabeth's foundation for Disabled People awe have produced a film that gives wheelchair users, especially powered wheelchair users information and insight about travelling by air and the support available.
You may carry up to two mobility items free of charge. This applies generally for your trip rather than just the flight, so if there is something specific that you will need at your destination the airline should accept it as one of the two pieces of mobility equipment (provided
that it is a reasonable request).
You can travel with medical equipment and supplies provided that the amounts are reasonable.
Airlines are liable for any damage to mobility equipment. However, the amount of compensation may be limited to around £1,300 so you may want to take out extra insurance.
If your equipment is damaged, the airport is responsible for providing a temporary alternative while yours is repaired or replaced, but this does not have to be on a like for like basis.
Read all @UK_CAA
UK Civil Aviation Authority launches consultation on ATOL protection
29 April, 2021
ATOL SPRING 2021 RENEWALS
6 April, 2021
ATOL announces extension of protection for refund credit notes
23 October, 2020
Read all News
13 May, 2021
International Civil Aviation Day
7 December, 2020
International Day of Persons with Disabilities
1 December, 2020
Read All Blogs