• General enquiries and feedback

    We are happy to answer any enquiries, although you may wish to search our website first for the answer.  

    Please see our guidance on how to make an enquiry which explains the different options that are available.

    If you have a query relating to a specific page or topic you’ve seen on our site, please use our feedback form.

    For pilot licensing enquiries please email fclweb@caa.co.uk.

    For Aircraft Registration enquiries please email aircraft.reg@caa.co.uk.

    For engineer licensing enquiries please email eldweb@caa.co.uk.

    For enquiries about licences or certificates for Air Traffic Controllers, Flight Information Service Officers and the Radio Operator's Certificate of Competence please contact ATS.licensing@caa.co.uk.

    For medical certification enquiries please email medicalweb@caa.co.uk.

    For passenger health enquiries please email ahu@caa.co.uk.

    For Aviation Security enquiries please email AviationSecurityEnquiries@avsec.caa.co.uk               

    For recruitment enquires please contact our Talent Acquisition Team talentacquisition@caa.co.uk.

    Please also see our guidance on how to make a report or complaint.

    With effect from 1 July 2019 our address for service of legal proceedings will be: Legal Department, 5th Floor, 11 Westferry Circus, London, E14 4HD.

  • Contact us

  • Civil Aviation Authority
    Aviation House
    Beehive Ringroad
    West Sussex
    RH6 0YR

    Main Switchboard: 0330 022 1500
    (This telephone number can be used for all out of hours emergencies)



    Canary Wharf, London

    E14 4HE