Enquiries/complaints concerning aircraft flying to or from a specific airport should be directed to the airport concerned. They will be best placed to provide information on their operations and may be able to take action if the aircraft is flying in breach of their noise abatement procedures. We’ve included contacts for the larger airports on this page. Details for smaller aerodromes are usually available online.
An airport’s operating hours and other noise restrictions are often set out in the planning agreement so your local planning authority may be able to provide more information about restrictions that are in place.
If a particular aircraft is causing noise nuisance but is not breaching the Rules of the Air we don’t have legal power to restrict its activity. We advise that if possible you contact the operator of the aircraft. If you know the registration of the aircraft, you’ll find the owner’s name and address on our aircraft database. UK registrations begin with a G- followed by four more letters.
We have no authority over military aviation in the UK. To register an enquiry/complaint about military aircraft activities, please call the Ministry of Defence on 0845 600 7580 or click for more information about low flying military aircraft.
Contact details for larger airports
| Airport | Contact Number | Email Address / Contact Form |
|---|---|---|
| Heathrow | 0800 344 844 | noise_complaints@heathrow.com |
| Gatwick | 0800 393 070 | noise enquiry form |
| Stansted | 0844 335 1803 | stanstednoiseline@stanstedairport.com |
| Manchester | 08712 710 711 | Noise complaint form |
| Birmingham | 0121 767 7433 | Community complaint form |
| Edinburgh | 0800 731 3397 | edicommunications@edinburghairport.com |
| Glasgow | 0800 013 2429 | contact form |
| Inverness | 0166 746 4000 | infoATC@hial.co.uk |
If you would like to contact us about issues with airspace access or air traffic service refusals, please complete and return Form FCS 1522. You can also complete and return Form FCS 1521 if you wish to contact the us about aircraft noise or other concerns about the use of UK airspace such as low flying aircraft.
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