Commenting on today's High Court Judgement, Paul Smith, Director at the UK Civil Aviation Authority, said: “Ryanair has refused to pay compensation to passengers affected by industrial action taken by its pilots in 2018. We believed that these passengers were in fact protected by law and that Ryanair could not claim its delayed and cancelled flights were 'extraordinary circumstances'. The High Court has today agreed with our interpretation of the law.
“We are committed to protecting the rights of air passengers and are determined to ensure all airlines comply with their legal obligations.”
As Ryanair has the right to seek to appeal today's judgment, affected customers should await further information before pursuing their claims.
Notes to editors:
Enforcement notice statement: UK Civil Aviation Authority begins enforcement action against Ryanair | UK Civil Aviation Authority (caa.co.uk)