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National AOC – application forms and compliance checklist;
ii.
Last updated: 22 June 2026
As a minimum this should include:
• Recommended arrival times at their departure airport
• Tips and preparation for travel such as the air travel checklist
• How and when to request special assistance, aligned with the CAA
guidance
• Who and how to contact you if things go wrong
• Their rights if their flight is cancelled or delayed, in particular:
o covering re-routing to their destination at the earliest opportunity;
o care and assistance; and
o refunds, compensations and reimbursements
• What to do if baggage is lost, damaged or delayed
We recognise that you will provide much of this information to passengers in
advance of travel already, but we are asking you to review the information
you provide to make sure it covers this information as a minimum.
Last updated: 14 July 2022
The Board was advised that when new colleagues joined the organisation, a
new-starter checklist needed to be completed.
Last updated: 19 March 2024
• The introduction of a new airworthiness checklist in Q-Pulse to be used
during the application and oversight of CAP 632 Approvals
Last updated: 31 July 2018
Use of checklist, airmanship, anti-icing/de-icing procedures, etc. apply in all sections.
Last updated: 19 September 2016
An inventory checklist of equipment should
be held inside each equipment cabinet/chest.
Last updated: 07 January 2026
This encompasses the interface between humans and
the non-physical aspects of the system such as procedures, manual and
checklist layout, symbology and computer programmes.
Last updated: 24 January 2002
Copies of the report shall be submitted to (1) The Applicant (2) The CAA (3) The Examiner
Form SRG 2124 Issue 02 Page 1 of 2
Use of checklist, airmanship, control of gyroplane by external reference, apply in all sections.
Last updated: 25 August 2016
FRM privileges
Managing Night Duties
9
FRM under Subpart FTL
10
Fatigue Risk Management
ORO.FTL.120
• FRM fully complies with ICAO SARPS
• FRM integrated within the operators SMS
• FRM is required for:-
ORO.FTL.205(3) Crew members in an unknown state of
acclimatisation under FRM
CS FTL.1.235 Rest Periods (c) Reduced Rest
Derogations
11
FRM Implementation
There is no ‘off-the-shelf’ version of an FRM that will suit all
operators
Operators need to first focus on demonstrating that they meet the
Operators Responsibilities
FRM requires a separate approval process which will include the
need for a safety case
FRM process must be fully demonstrated for operators to use
the standard variations
FRM approvals will NOT be issued with the initial approval
unless the operator already has an approved FRM
12
CAA Supporting Guidance Material
13
Application process
Operator submits NPA with scheme, compliance checklist
Last updated: 29 October 2021
