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A passenger is defined as
meaning anyone who is not a member of the flight crew or cabin crew.’
Last updated: 15 July 2014
Cabin Light System - - As required by Air Navigation Legislation.
Last updated: 01 September 1994
Justification: Cabin crew medical reports and related medical files
are not required to be held by the competent authority.
Last updated: 14 October 2021
Practical training should:
Address the different parts of the aircraft and engines, which are representative of
the structure, the systems/components installed and the cabin
Last updated: 01 September 2019
This would include
psychological stresses such as those related to scheduling and rostering, anxiety over
training courses and checks, career and achievement stresses, interpersonal
problems with both cabin crew and other flight crew, as well as the home and work
interface, including related domestic problems (family health, children's education,
etc.).
Last updated: 01 August 2002
Cabin crew have scripted announcements to make following a delay or cancellation
these are detailed in the Cabin Crew Procedures manual
We contact UK passengers via email after a disruption to apologise for the delay/
cancellation and ask them to complete a survey in relation to compliance with the
Regulation (Article 9)
4) Airline procedures and processes for informing passengers of their legal rights
during disruption
a) Job role(s) or team(s) accountable for compliance with Regulation EC261.
Last updated: 23 March 2015
However, in the event of a fire involving a PED with a lithium ion battery pack, the fire
extinguishers available to the flight and cabin crew have been shown by test to be effective in
extinguishing the fire.
Last updated: 30 July 2003
An explanation of the method for determining crew
compositions, taking account of the following:
(a) the type of aircraft being used;
(b) the area and type of operation being undertaken;
(c) the phase of the flight;
(d) the minimum crew requirement and flight duty period planned;
(e) experience (total and on type), recency and qualification of the crew
members;
(f) the designation of the pilot-in-command/commander and, if
necessitated by the duration of the flight, the procedures for the relief
of the pilot-in-command/commander or other members of the flight
crew (see ORO.FC.105);
(g) the designation of the senior cabin crew member and, if necessitated
by the duration of the flight, the procedures for the relief of the senior
cabin crew member and any other member of the cabin crew.
4.2 Designation of the pilot-in-command/commander.
Last updated: 09 May 2025
inspection and
maintenance records, which include but are not limited to:
a) the original or certified true copy of the Export Airworthiness Certificate or Export
Certificate of Airworthiness, issued by the Exporting Participant;
b) records, which verify that all overhauls, major design changes, and major repair
designs were accomplished in accordance with data approved in accordance with
Section 2 of this Technical Arrangement;
c) maintenance records and logbook entries which substantiate that the used aircraft
is properly maintained by fulfilling the requirements of an approved maintenance
program by an authorised person or Organisation; and
d) where major design changes or STCs are embodied in a used aircraft, all necessary
data for subsequent maintenance are expected to be provided, such as the data
describing the installation, the materials and parts used, wiring diagrams for
installation on avionic and electrical systems, drawings or floor plans for
installations in the cabin
Last updated: 26 April 2024
Recognition of this fact prompted the introduction of
mandatory Crew Resource Management (CRM) and Multi-crew Cooperation (MCC)
training for Flight Crew more than 20 years ago.
Last updated: 03 September 2025
