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OFFICIAL - Public
Aviation8 and military users, new airspace user groups such as drones and
commercial space flights, airport consultative committees, organisations
considering the impacts of noise and carbon (and other) emissions, interest
groups and elected representatives.
Last updated: 25 March 2026
Looking across the totality of the CAA’s remit, I believe that we have played our part to the full
throughout 2021 in supporting industry towards a safe recovery from Covid; in enabling
consumers to travel with greater confidence in a constantly evolving situation; in keeping vital
air cargo flowing into the UK; and in supporting through rapid certification the introduction of new
technology, such as drones to provide PPE and urgent medical supplies.
Last updated: 22 April 2022
Much has changed in our operating
environment since the CAA’s 2016-
2021 strategy was published: we
have been a part of seismic shifts
such as exiting the European Union,
a global pandemic that severely
impacted aviation, and substantial
technological advancements such as
drones and spaceflight that change
the very nature of the aviation and
aerospace sectors we regulate.
Last updated: 07 June 2021
The Board congratulated Mr Stephenson and his team for their recent successes
at several prominent communications awards events for work done on drone
education and Monarch campaigns.
22.
Last updated: 18 June 2021
Stakeholders also emphasise the need for stronger safeguarding and protection of heliport
airspace, with clearer expectations for planning authorities and measures such as Flight
Restriction Zones to mitigate drone-related risks.
Last updated: 23 March 2026
As resources and
circumstances allow the AMC UK process will continue to expand in order to incorporate
additional SUA constructs.
Last updated: 18 November 2021
products
Classification: Internal
20
Customers are starting to expect some, but not all, of the emerging tech features
• Consumers expect offers based on previous shopping behaviour, offers based on
location or other variables may still stand-out
• Entertainment brands are using data to curate personalised collections, whilst
not expected, we are seeing an increase in consumers suggesting retailers
follow suit by making tailored product recommendations
• Facial, voice and touch recognition are on the rise but are not expected and
consumers will only adopt where there are clear benefits for them
• Videos and 360 views of products are now expected, product searches using
photos or 3D images of items using AR/VR are not widely used
• Online chat bots are increasing, but personal live chats are generally preferred
(and are helping brands feel modern but personal)
• One day delivery and lockers are now seen as standard, but Amazon is driving
expectations towards one hour delivery, drone
Last updated: 02 September 2022
This could also be applied to other noise sources, such
as UAS and air taxis.
Last updated: 10 May 2024
, Feb 2021
6 CAA, Guidance for NERL in preparing its business plan for Reference Period 3 (CAP1625), January 2018
https://publicapps.caa.co.uk/docs/33/CAP1625NERLbusinessplanGuidanceRP3.pdf
NERL response to CAA consultation CAP 2119 12
Unmarked Page 12 of 13
Area NERL proposal
Resilience • Update approach to operational resilience at the sector as well
as network level, in light of CAA decision and
recommendations on Project Palamon, Feb 2021
Environment • Recalibrate environment target in light of latest traffic
forecasts
Noise • No change, given NERL (relatively) limited impact and greater
priority of reducing CO2 emissions as part of the “build back
green” agenda
Airspace • Update to reflect establishment of Airspace Change Organising
Group (ACOG), and latest developments regarding plans for
Heathrow 3rd runway
Cyber security • No change to core guidance, cyber-security requirements to
take account of evolving capital programme
New technologies • Drones
Last updated: 16 November 2021
That coupled with the growing number of new types of aviation platforms, such as
beyond visual line of sight (BVLOS) drones, means a new approach to airspace will
be required.
Last updated: 31 January 2022
