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Consumer research, available to download.
CAP1472: Consumer attitudes to journey disruption - A qualitative research report CAP1303: Consumer research for the UK aviation sector - final report CAP1304: CAA consumer research for the UK aviation sector - report of the qualitative stage CAP1258: Passenger experiences during flight disruption CAP1044: CAA passenger research: satisfaction with the airport experience: Heathrow, Gatwick and Stansted Open data on air travel - provision of information to the consumer and the public - MVA for CAA (2013) Consumer research on holiday financial protection - produced by Opinion Leader for the CAA (2012) Passenger choice and information use - consumer research - produced by Accent for the CAA (2011) Issues facing passengers during the snow disruption - produced by SHM for the CAA (2011) Aviation's response to major disruption (2011) Through airport passenger experience (2009)
Last updated: 24 July 2025
Annual Departing Passenger Survey reports.
These reports contain tables and charts showing top level figures for each airport surveyed, showing characteristics and trends of passengers.
Virgin Atlantic flew the first UK transatlantic flight using 100 per cent sustainable aviation fuel (SAF) from London Heathrow to New York’s JFK Airport, representing the start of a greener age in aviation.
Last updated: 27 February 2024
Pilot Common Project Regulation.
Assimilated Regulation (EU) No. 716/2014 (the Pilot Common Project -PCP) Assimilated Regulation (EU) No. 716/2014 (Pilot Common Project -PCP) mandates technology roll out across different areas of air traffic management (ATM) with specific implementation dates, which apply to all operational stakeholders referred to in the regulation, the UK’s largest airports (Heathrow, Gatwick, Stansted and Manchester) and NATS.
Last updated: 06 March 2026
How to report aircraft noise and airspace concerns in the UK.
Enquiries/complaints concerning aircraft flying to or from a specific airport should be directed to the airport concerned.
Last updated: 15 August 2025
The CAA disclosures log lists information we have released which we believe may be of wider public interest.
2025 F0007388 Airports Cancelled Flight Stats Redacted F0007314 Energy Usage For UK Airports Redacted F0007231 Asbestos At Edinburgh Airport Redacted F0007269 Ground Service Equipment At MAN LHR Redacted 2024 F0006671 Draken Aircraft Based At Teeside Airport F0006786 Number Of Flights At London Heliport Redacted F0006802 London Heathrow To Dhaka Bangladesh Route Operated F0006825 Sound Modelling At Southampton Airport F0006674 Noise Complaints Regarding Leicester Airport And Airshow Applications 2023 F0006325 Heathrow NTK Systems F0006325 Information To Be Released 2005 Heathrow Arrival Operations F0006325 Information To Be Released 2006 Heathrow Arrival Operations F0006325 Information To Be Released 2007 Heathrow Arrival Operations F0006325 Information To Be Released 2008 Heathrow Arrival Operations F0006325 Information To Be Released 2009 Heathrow Arrival Operations F0006325 Information To Be Released 2010 Heathrow Arrival Operations F0006325 Information To Be Released 2011 Heathrow
Last updated: 02 June 2025
Applicants that have been successful in their bid for fund allocation.
Reduced Departure Divergence Industry Research for Updated Minimum Standards sponsored by Heathrow & Gatwick Airports The objective of the research project is to reduce the existing minimum standard angle of divergence for conventional departures below 45˚, validated using flight data from existing Standard Instrument Departure (SID) routes and a robust analytical approach to loss of separation risk modelling.
Last updated: 22 April 2026
This investment at Heathrow
represents well over half of all investment in UK airports since 2000.
Last updated: 02 November 2021
Aviation industry ongoing operations.
We have collected information from 10 airports and one Air Navigation Service Provider across the UK.
Last updated: 16 June 2026
Scope and calculation of punctuality statistics.
Full and Summary Analysis is prepared with the co-operation of the airport operators and Airport Coordination Ltd.
