If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to give the airline some information in advance about the equipment, including its make and model. This is to ensure that it is loaded and stowed safely during the flight and is not a fire risk.
Check before you book if the airline has restrictions relating to equipment - these can vary depending on who you fly with.
Before travelling you should:
- tell your airline the make, model, weight and size of your wheelchair.
- take the operating manual with you - this might be useful for the airline.
- let your airline know if your wheel chair is collapsible and provide details of how to assemble and disassemble it.
This will help if there are any issues with loading your equipment into the hold.
In partnership with the Queen Elizabeth's foundation for Disabled People awe have produced a film that gives wheelchair users, especially powered wheelchair users information and insight about travelling by air and the support available.
How much mobility equipment can I take?
You may carry up to two mobility items free of charge. This applies generally for your trip rather than just the flight, so if there is something specific that you will need at your destination the airline should accept it as one of the two pieces of mobility equipment (provided that it is a reasonable request).
You can travel with medical equipment and supplies provided that the amounts are reasonable.
- Many airlines will want to see a medical certificate if you are taking large quantities of medication.
- You must have a certificate if you are taking more than 100ml of medicine in liquid or gel form through security.
Protecting your belongings
Airlines are liable for any damage to mobility equipment. However, the amount of compensation may be limited to around £1,300 so you may want to take out extra insurance.
If your equipment is damaged, the airport is responsible for providing a temporary alternative while yours is repaired or replaced, but this does not have to be on a like for like basis.
Provide page feedback
Please enter your comments below, or use our usual service contacts if a specific matter requires an answer.
Fields marked with an asterisk (*) are required.
Latest from UK Civil Aviation Authority
- UK Civil Aviation Authority confirms level of cap on future charges of Heathrow Airport Limited in the best interest of consumers
- UK Civil Aviation Authority announces members of its new Environmental Sustainability Panel
- UK Civil Aviation Authority announces landmark changes for pilots and air traffic controllers living with HIV