Passengers

Information for your journey and advice on dealing with travel related problems

Before you fly

Planning and booking your journey

Advice for before you board

Information for your flight

Travelling with a disability or reduced mobility

Your rights when you fly

99% of Thomas Cook claims now settled 18 April, 2020

Further advice to UK consumers impacted by Flybe entering administration 5 March, 2020

Advice to UK consumers following Flybe entering administration 4 March, 2020

Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension 3 December, 2018

Planning your next holiday abroad? 10 April, 2018

Passengers with hidden disabilities 8 December, 2016