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The Consumer Panel helps the CAA to deliver regulation that positively promotes the interests of consumers.

This is the Panel's fifth annual report. It sets out the Panel's views on a range of issues, including economic regulation of Heathrow Airport and runway expansion, providing consumers with complaint resolution and provision of financial protection for air travellers.
Status:
Current
Review comment:
-
Version:
1
Version date:
12-Dec-2017
View file:

This publication features in the following categories.

News from UK Civil Aviation Authority

  1. UK Aviation Growth Continues with Record Passenger Numbers
  2. Consultation launched on early cost recovery for Heathrow expansion
  3. New safety insights to guide future eVTOL regulation published