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CAP1500: Compliance report on passenger rights during disruption

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Report reviewing compliance of the top 31 airlines with various aspects of Regulation 261/2004, including care and assistance, denied boarding, downgrading and missed connections.

See CAP 1500a for the supporting airline questionnaires.
Status:
Current
Review comment:
Refers correctly to 'Virgin Atlantic'
Version:
1.2
Version date:
22-Feb-2017
View file:

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