News

Rapid response by UK Airlines minimises disruption to passengers

UK Civil Aviation Authority Statement: Play Airlines (Iceland)

Play Airlines (Iceland), which operated services from Stansted Airport, has ceased operations.

UK Aviation Growth Continues with Record Passenger Numbers

Regulator’s latest aviation trends report shows a thriving aviation sector, growing to match pre-pandemic passenger levels.

UK Civil Aviation Authority announces Iain Stewart CBE as new ATIPAC Chair

Iain Stewart CBE has been appointed by the aviation regulator as the new Air Travel Insolvency Protection Advisory Committee (ATIPAC) Chair.

New research reveals only one in ten passengers feel fully informed of their rights when flight is disrupted

New research shows that industry must improve communications with consumers during disruption.

Experts appointed by regulator to strengthen economic regulation and support growth

The UK Civil Aviation Authority has appointed a team of specialists at the forefront of economics and competition policy.

Guidance to consumers impacted by Heathrow Airport incident– 21 March 2025

Guidance for consumers who have been impacted following the closure of Heathrow Airport on Friday 21 March 2025.

Snow your rights before jetting off this Christmas

UK Civil Aviation Authority reveals its top six tips for Christmas flights.

Aviation regulator publishes Independent Review into August 2023 NATS Flight Planning System Failure

A final report, prepared by an Independent Review Panel into the air traffic control failure on 28 August 2023, has today been published by the UK Civil Aviation Authority.

Regulator urges consumers to brush up on their passenger rights ahead of the August Bank Holiday

Passengers are being reminded of what they are entitled to if their flight is delayed or cancelled, the importance of booking ahead if special assistance is needed and to be aware of baggage and liquid allowances.