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News

Consumers news

Pack safe to fly safe: Regulator issues Christmas travel advice as record numbers take to the skies

Published on: 16 December 2025 Category:Consumers
Aviation on track for busiest Christmas in history following record breaking summer

Published on: 02 December 2025 Category:Consumers, Category:Airports, Category:Airlines
Rapid response by UK Airlines minimises disruption to passengers

Published on: 29 November 2025 Category:aviation safety, Category:Consumers
UK Civil Aviation Authority Statement: Play Airlines (Iceland)

Published on: 29 September 2025 Category:Consumers

Play Airlines (Iceland), which operated services from Stansted Airport, has ceased operations.
UK Aviation Growth Continues with Record Passenger Numbers

Published on: 28 August 2025 Category:Consumers

Regulator’s latest aviation trends report shows a thriving aviation sector, growing to match pre-pandemic passenger levels.
UK Civil Aviation Authority announces Iain Stewart CBE as new ATIPAC Chair

Published on: 01 August 2025 Category:ATOL, Category:Consumers

Iain Stewart CBE has been appointed by the aviation regulator as the new Air Travel Insolvency Protection Advisory Committee (ATIPAC) Chair.
New research reveals only one in ten passengers feel fully informed of their rights when flight is disrupted

Published on: 25 July 2025 Category:Consumers

New research shows that industry must improve communications with consumers during disruption.
Experts appointed by regulator to strengthen economic regulation and support growth

Published on: 04 July 2025 Category:Consumers

The UK Civil Aviation Authority has appointed a team of specialists at the forefront of economics and competition policy.
Guidance to consumers impacted by Heathrow Airport incident– 21 March 2025

Published on: 21 March 2025 Category:Airports, Category:Consumers

Guidance for consumers who have been impacted following the closure of Heathrow Airport on Friday 21 March 2025.
Snow your rights before jetting off this Christmas

Published on: 10 December 2024 Category:Consumers

UK Civil Aviation Authority reveals its top six tips for Christmas flights.