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UK – EU Transition, and UK Civil Aviation Regulations

To access current UK civil aviation regulations, including AMC and GM, CAA regulatory documents, please use this link to UK Regulation. Please note, if you use information and guidance under the Headings below, the references to EU regulations or EU websites in our guidance will not be an accurate information or description of your obligations under UK law. These pages are undergoing reviews and updates.

29 October, 2021

Truly Travel Limited - ATOL T7300 has ceased trading as an ATOL holder on 29th October 2021.

The company based in London traded under the names Beatthebrochure.com, Holidaylinedirect, Media Travel, Mediatravel.co.uk, Teletext Holidays, Teletext Holidays Direct, Teletextholidays.co.uk and Truly Holidays and website(s) www. beatthebrocure.com, meidatravel.co.uk, teletextholidays.co.uk, trulyholidays.com

All upcoming Truly Travel bookings have been re-contracted with TTA Travel, the fulfilment travel company for Travel Trust Association.

The financial protection remains in place with TTA Travel ATOL T7173.

All customers with upcoming bookings re-contracted with TTA Travel should direct their queries to trulytravelbookings@ttatravel.co.uk. More information is available on the TTA Travel website.

All customers with bookings that have been cancelled due to Covid, who are due to receive a refund from Truly Travel are now required to submit a claim form, as part of the process overseen by Travel Trust Association.

To complete the claims process, proof of payment made to Truly Travel is required for both the deposit and the balance paid.

The online form is available here and any immediate questions can be directed to trulytravelrefunds@ttatravel.co.uk.

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