We use necessary cookies to make our website work. We'd also like to use optional analytics cookies to help us improve it.
References to EU regulation or EU websites in our guidance will not be an accurate description of your obligations or rights under UK law.
CAA's Online Portal which provides access to our online services
Guidance on claiming a refund or a flight back home if a travel company goes out of business
Information for consumers about recent ATOL holder failures, including information on how to make a claim
Information for consumers about recent ATOL Holder failures, including information on how to make a claim
How ATOL protects your holiday and money
Frequently asked questions
Details our complaints policy in respect of an ATOL failure
Details of the Privacy Notice relating to making a claim
View all latest news