For information on booking and boarding flights, getting assistance at the airport and resolving travel problems,
please visit the Passengers section of our website.
Data on UK flight punctuality and cancellations.
The ATOL scheme covers all overseas air holidays where a flight and accommodation have been booked together (as well as in some other circumstances).
Data and other information relating to complaints against UK airlines to the CAA, and enforcement actions by the CAA.
Emirates must now pay flight delay compensation for missed connections following Supreme Court decision https://t.co/M1ispXbXRv
2 days ago
We have a vacancy for a brand new role in our Flight Operations Dept. to set up a National Pilot Peer Assistant Net… https://t.co/qQehlpjwTs
4 days ago
If you are an experienced IT infrastructure project manager you may be interested in this new role based in our Gat… https://t.co/7SDs2Kiqja
6 days ago
Read all @UK_CAA
Civil Aviation Authority Consumer Tracker
18 December, 2017
Record passenger numbers highlights strong demand for air travel
24 July, 2015
Lonely Planet? Almost half fly alone and few get waved off
24 October, 2014
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