We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

Flight disruption affecting the United States

We are aware that flights to, from and within the United States are experiencing disruption. Passengers due to travel are advised to check the status of their flight with their airline before travelling. We will continue to monitor the situation.

read more about Flight disruption affecting the United States

UK Civil Aviation Authority

We would like to hear from you

The CAA is committed to improving how we deliver services, help us by completing a short survey about your experiences today

Withdrawal of ADR Entity Approval Policy

Note - On 6 April 2026, new provisions in the Digital Markets, Competition and Consumers Act 2024 (DMCCA) on Alternative Dispute Resolution (ADR) came into effect and replaced the ADR Regulations 2015. The CAA is now reviewing its ADR policy documents in light of the DMCCA and will consider what, if any, changes will need to be made to this page as part of its review. Aviation consumers can continue to take their unresolved complaints to the two ADR schemes – AviationADR and CEDR.

Guidance for ADR applicants and entities on the CAA’s policy on how it would withdraw its approval from ADR entities.

 

Status
Current
Review comment
-
Version
1
Version date
12-Jul-2016
View file

This publication features in the following categories: