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Room 2044, D’Albiac House
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8757 3936
Email: lavers@iata.org
Heathrow AOC Limited
Room 2040-2042, D’Albiac House,
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8745 4242
Email: Gensec@aoc-lhr.co.uk
Civil Aviation Authority
Sent by email to: economicregulation@caa.co.uk
6th Feb 2025
Public: This document has been cleared for unrestricted distribution.
Last updated: 13 November 2025
Heathrow airport retains its unique position for passengers and freight owners as
the UK’s only hub airport and the UK’s largest airport in terms of both passenger
numbers and the value of the cargo it handles.
Last updated: 08 March 2023
The airlines are now able (subject to the
extent and quality of the data supplied by Heathrow Airport Limited - HAL) to test
affordability using the same model as the CAA.
Last updated: 04 November 2021
1
CONFIDENTIAL
British Airways plc
Waterside
PO Box 365
Harmondsworth UB7 0GA
Civil Aviation Authority
Westferry Circus
Canary Wharf
London EH14 4HD
cc: economicregulation@caa.co.uk
18th May 2026
British Airway's ("BA") Response to CAP3238
Economic regulation of Heathrow Airport ("Heathrow"): Draft decision on the regulatory treatment of
early costs of capacity expansion at Heathrow airport
We welcome the opportunity to respond to the CAA’s draft decision on the regulatory treatment of early costs
of capacity expansion at Heathrow (“the Draft Decision”).
Last updated: 25 August 2026
OFFICIAL - Public
Economic Regulation of Heathrow Airport Limited:
setting a holding price cap for 2027
Consultation and notice under section 22(2) of the Civil Aviation Act 2012
CAP3279
OFFICIAL - Public.
Last updated: 30 June 2026
Heathrow Airport Limited’s (HAL) priorities for the review
Andrew MacMillan, HAL; Matthew Greenfield, HAL
HAL welcomed the CAA document and agreed on the importance of the four
strategic themes.
Last updated: 04 November 2021
ERCD REPORT 1704 Chapter 1: Introduction
February 2018 Page 7
Heathrow Airport
1.6 Heathrow Airport is situated approximately 13 miles (21 km) west of the city of
London.
Last updated: 01 February 2018
Room 2044, D’Albiac House
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8757 3936
Email: lavers@iata.org
Heathrow AOC Limited
Room 2040-2042, D’Albiac House,
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8745 4242
Email: Gensec@aoc-lhr.co.uk
Civil Aviation Authority
Sent by email to: economicregulation@caa.co.uk
PUBLIC: This document has been cleared for unrestricted distribution
20th August 2025
Response to CAA Outcome Based Regulation Mid-Term Review Final Proposals
Further to CAA CAP 3108 setting out the CAA’s Final Proposals to the Outcome Based
Regulation (OBR) Mid-Term review at Heathrow Airport, the airline community at Heathrow,
as represented by the London (Heathrow) Airline Consultative Committee (LACC) and Heathrow
Airline Operators Committee (AOC), collectively the “Airline Community”, welcomes the
opportunity to provide the CAA with comments on the Final Proposals.
Last updated: 13 November 2025
Updated service quality consultation protocol – the CAA’s determination
September 2017
Heathrow Airport Limited Q6 service quality
protocol – CAA final determination
Background
1.
Last updated: 20 February 2023
Ref Date Time Location
CCB-026 17/12/18 12.00-13.00
Heathrow Airport Limited The Compass Centre Nelson
Road Hounslow Middlesex TW2 2GW
1 of 2
CONSUMER CHALLENGE BOARD (CCB)
MONDAY 17 DECEMBER 2018
12:00 – 13:00 AT HAL COMPASS CENTRE
Minutes
Present Apologies Guests
Jeff Halliwell (JH) – Chair
Isabel Liu (IL)
Claire Whyley (CW)
David Holden (DH)
Claudette Williams (Secretariat
- incoming)
Amy Breckell (Secretariat - out
going)
Jayne Scott
Trisha McAuley
N/A
Summary of Open Board Meeting Actions
Action ID Origin Status Date
Identified
Owner Action
CCB_A025 Board
Meeting
002 In
Progress
10-Jul JH Seek engagement CAA Board
1.
Last updated: 22 October 2021
