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European Law
The Airport Charges Directive4 sets common principles for the levying of airport
charges (not including charges for the remuneration of en route, terminal air
navigation and ground-handling services, and assistance to passengers with
disabilities and reduced mobility) at Community airports.
Last updated: 15 October 2013
It has
been inadequate and we will be requiring them to make efforts to increase response
rates over the coming year, so that they can get better information on whether
CAP 1577 Review of the year
August 2017 Page 8
passengers with a disability or reduced mobility are satisfied with the different
aspects of the service that they receive.
Last updated: 11 August 2017
Clarifying it would help assistance dog users to
understand whether they can travel by air with their assistance dog (and, if not,
what they would need to do in order to put themselves in a position where they
could travel by air).
Last updated: 29 October 2019
There are also
banner messages about traffic information and travel disruption to assist passengers with their
journey planning.
Last updated: 01 November 2021
The need for assistance is a key barrier to flying,
with those who have not flown in the last 12
months most likely to require assistance in an
airport or while flying.
Last updated: 26 February 2026
CAA could publish lists of airlines
who do not notify airport of PRM on
board.
Last updated: 07 July 2017
Our report on airport performance relating
to assistance for passengers with a disability and people with reduced
mobility (PRM) was published following the development of a performance
framework last year.
Last updated: 18 July 2017
Therefore, we would also like to understand
how the needs of passengers with a disability or reduced mobility will be considered and
incorporated in the process.
Last updated: 02 November 2021
Guidance on requirements and how to apply.
Accessibility If require assistance with submitting your application online, contact our support team on 0330 022 1972 (Monday-Friday 08:30-16:30).
Last updated: 15 May 2026
Furthermore, Storm Arwen recently exposed shortcomings of electricity
companies34, placing additional pressure on Ofgem following the placement of Bulb
into Special Administration35 that followed the collapse of several other UK
domestic energy companies
3.12.
Last updated: 11 April 2022