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General information regarding the MOR Scheme is
available in CAP 382, which can be downloaded from
the CAA website at caa.co.uk/cap382
Cover image © photolibrary.heathrow.com
Guide to ground safety reporting Supplement to CAP382 | Civil Aviation Authority 01
What is the UK Mandatory Occurrence Reporting
(MOR) Scheme?
Last updated: 01 September 2013
As the 3rd largest
airline operating at Heathrow, American Airlines and our customers are greatly impacted by any
proposal that makes travel more costly.
Last updated: 03 November 2021
DT provided an update on the Heathrow price control review (H7), noting that the CAA had
continued to update and seek the sub-Panel’s views on its proposals and that Heathrow and the
airlines’ position on the passenger charge were polarised.
Last updated: 14 October 2022
During the week
following the Panel meeting the CAA will publish various documents relating to economic regulation
of Heathrow.
Last updated: 09 June 2022
Next steps in the consultation process 14
CAP 1332 Introduction
September 2015 Page 4
Introduction
Our regulatory policy on capacity expansion at Heathrow or Gatwick was outlined in March
20151
The objective of our consultation(s) will be to provide more specific details on how we may,
if required, regulate new capacity.
Last updated: 15 September 2015
GATWICK AIRPORT LIMITED, DESTINATIONS PLACE, GATWICK AIRPORT, WEST SUSSEX, RH6 0NP
Registered in England 1991018.
Last updated: 14 May 2026
However, we have made no progress with either airport on a commercial agreement. [ ]
Last updated: 02 November 2021
, Gatwick, Stansted, Luton, and London City airports.
Last updated: 26 October 2023
• Despite 92% of passengers claiming to check flight status before arriving at the
airport, over 2 in 5 found out about their disruption through airport speakers /
boards
Last updated: 07 August 2026
Produced by the No 3rd Runway Coalition, November 2020
Response to CAP 1964 Economic regulation of Heathrow: working paper on
the efficiency of HAL’s capital expenditure during Q6.
Last updated: 03 November 2021