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More detailed methodology for SoNA 2014 is provided in CAP 1506, Survey of
Noise Attitudes 2014: Aircraft Noise and Annoyance, Second Edition1, which
dealt with daytime annoyance.
3.2 For analysis of attitudes to night noise, the SoNA 2014 face-to-face interview
sample of 1,999 from around eight airports was reduced to 1,588 adults aged
18 and over living in residential dwellings in the vicinity of three airports in
England: Gatwick, Heathrow and Stansted.
Last updated: 02 December 2022
CAA passenger research: satisfaction
with the airport experience
Heathrow, Gatwick and Stansted
CAP 1044
CAP 1044
CAA passenger research: satisfaction with the
airport experience
Heathrow, Gatwick and Stansted
www.caa.co.uk
May 2013
© Civil Aviation Authority 2013
All rights reserved.
Last updated: 31 May 2013
On runways, RL set out the CP’s concerns that prefunding a third runway at
Heathrow through airport charges (and therefore airfares) could be the worst of all
worlds for consumers, who would not only potentially be paying for infrastructure that
they wouldn’t benefit from, but would also bear the costs of disruption and
inconvenience during the construction phase.
Last updated: 09 June 2022
One approach to making this assessment would be to benchmark Heathrow’s
performance with that at other comparable airports and to identify whether it
appears to be performing above or below other airports.
2.
Last updated: 11 April 2022
Most of these flights landed at Heathrow,
which despite often having little advance warning of flight arrival times, provided excellent
support to inbound disabled and less mobile passengers.
Last updated: 03 December 2020
1
CAA’s Market Power Assessments for
Gatwick, Heathrow and Stansted airports
Ref Code: Q5-050-LGW09 Date of issue: 04 April 2012
Introduction
This paper provides Gatwick Airport’s initial response to the CAA’s publication on 24 February of its
Initial Views on its market power assessments of Gatwick, Heathrow and Stansted.
Last updated: 03 November 2021
Why reform is needed
• As set out at length, Heathrow’s current economic regulatory regime is failing consumers,
with charges significantly above peer airports and service quality that does not provide value
for money
Last updated: 16 July 2026
Figure 3.3 Connecting passengers on domestic services at Heathrow, by regional
airport 2000–2006
7.
Last updated: 15 November 2007
Retain the 1991 TDRs - to protect high-value passenger slots at Heathrow and
Gatwick
2.
Last updated: 14 May 2026
Our approval was given in
August 2013 after a consultation by the airport.
Last updated: 07 April 2017
