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KPMG has agreed that we may disclose the attached Report to you, on the basis set out in
this letter, to enable you to verify that a report has been commissioned by us and issued by
KPMG in connection with Heathrow’s Regulatory Framework subject to the remaining
paragraphs of this letter, to which your attention is drawn.
Last updated: 13 March 2026
The CAA was working well on the
economic regulation of Heathrow airport, including ensuring that the airport took
responsibility for consumer engagement.
Last updated: 15 October 2021
Future of service quality regulation for Heathrow Airport Limited: Consultation on the design
principles for a more outcome-based regime (CAP 1476)
Dear Rob,
British Airways (BA) welcomes the opportunity to respond to the CAA’s consultation on the future of
service quality regulation for Heathrow Airport Limited (HAL), and the design principles for a more
outcome-based regime.
Last updated: 04 November 2021
In Focus | January 2014 | CAP 1154 www.caa.co.uk
Preparing for a future with passengers at its heart
Economic regulation at Heathrow, Gatwick and Stansted
Context
On 10 January 2014, the Civil Aviation Authority
(CAA) published our final decisions for the
regulation of Heathrow and Gatwick airports
between April 2014 and 2019.
Last updated: 10 January 2014
As total costs rise (which they look certain to do) the
airport’s users’ position becomes worse.
Last updated: 03 November 2021
Today the airport charges levied by HAL, and allowed for
by the CAA, make Heathrow Airport the most expensive airport in the world for consumers and
airlines.
Last updated: 04 November 2021
In summary, those provide that new runway capacity is to be
15 Government update on airport expansion | Department for Transport
16 Aviation strategy: making best use of existing runways | Department for Transport
17 Airports National Policy Statement | Department for Transport; The Government has said the Airports
NPS will be reviewed “at speed” if and when it receives new expansion proposals, and that it is possible
that the Airports NPS might need to be amended if any proposals are substantially different from those
envisaged in 2018; Heathrow airport expansion: 2025 proposals - House of Commons Library.
Last updated: 25 March 2026
Heathrow Airport Limited (HAL), as a privately owned regulated monopoly, must bear the risks
associated with its own investment decisions.
Last updated: 15 December 2025
From: Neil Spurrier <neilspurrier@gmail.com>
Sent: 29 October 2020 14:10
To: economicregulation <economicregulation@caa.co.uk>
Subject: CAP 1966: Economic regulation of Heathrow Airport Limited: response to its request for a
covid-19 related RAB adjustment
Dear Sirs,
My name is Neil Spurrier and I live in Teddington.
Last updated: 03 November 2021
We recognize the potential benefits of expanding capacity at LHR,
particularly given its unique role as the UK’s hub airport and main transatlantic gateway.
Last updated: 25 September 2025
