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Article 11 – Persons with reduced mobility or special needs
“1.
Last updated: 05 May 2021
That is available at
https://www.caa.co.uk/News/New-CAA-report-rates-airports-on-quality-of-assistance-for-
passengers-with-a-disability-or-reduced-mobility/.
Last updated: 20 December 2016
These include the
operational cost impacts associated with replacing the multi-storey car park at Terminal 4 (MSCP4), the
expected increase in the share of passengers with reduced mobility (PRM), and the assumption that efficiency
improvements associated with enhanced screening technology, reducing security staffing costs, continue into
H8.
Last updated: 30 March 2026
Source: GAL, Gatwick Master
Plan, July 2012, p. 42.
14 GAL has, however, recently redeveloped the South Terminal security area at Gatwick by
introducing family-friendly security lanes and changing the way it looks after passengers with
reduced mobility.
Last updated: 03 November 2021
This
includes those with hidden disabilities as well as Passengers with
Reduced Mobility (PRMs), and other groups of consumers that struggle to
access or obtain a satisfactory level of service at the airport.
Last updated: 22 October 2021
This
includes those with hidden disabilities as well as Passengers with
Reduced Mobility (PRMs), and other groups of consumers that struggle to
access or obtain a satisfactory level of service at the airport.
Last updated: 22 October 2021
Amateur-built balloon (DB-6R), G-CMFS, balloon envelope collapsed in-flight, fell from height and struck the ground, Ombersley Court, Worcestershire, 25 June 2023.
We have today published Revision 2 of our Safety Directive SD-2021/004V2 which now contains restrictions on ascent/descent rates and prohibitions on amateur-building of racer and special shape envelopes, together with other safety considerations unrelated to the Safety Recommendation.
Last updated: 01 July 2026
We have taken action to hold the
mailto:TransportSecretary@dft.gov.uk
2
sector to account where required using the range of levers available to us, from advice and
encouragement, to publishing airport performance against Passengers with Reduced
Mobility standards and taking formal enforcement action where justified.
Last updated: 12 January 2023
The work that we do enforcing rights for passenger of
CAP 2333 ANNEX A
March 2022 Page 12
reduced mobility is incredibly important and has led to significant improvements
to accessibility in aviation.
13.
Last updated: 28 March 2022
