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Our premise is that it would be preferable to aim for a better Heathrow rather than bigger
Heathrow and to capitalise on the world beating advantage of London’s five airports, in
particular by improving surface accessibility to all five airports, which would be a major
benefit to users.
Last updated: 04 November 2021
CAA-H7-033
Future of service quality regulation for
Heathrow Airport Limited: Consultation
on the design principles for a more
outcome-based regime (CAP 1476)
Heathrow’s Response
Date: 6th February 2017
Status: Final
Prepared by: Kathryn Greenhalgh
Introduction
Heathrow welcomes the opportunity to respond to the CAA’s consultation on the design principles for
a more outcomes based regime.
Last updated: 04 November 2021
Room 2044, D’Albiac House
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8757 3936
Email: lavers@iata.org
Heathrow AOC Limited
Room 2040-2042, D’Albiac House,
Cromer Road
Heathrow Airport
TW6 1SD
Tel: +44 (0) 20 8745 4242
Email: Gensec@aoc-lhr.co.uk
Confidential
Selina Chadha
Group Director Consumers and Markets
Civil Aviation Authority
Sent by email to: selina.chadha@caa.co.uk
27 May 2025
Dear Selina
Airline Community comments on H8 Constructive Engagement (Round 2)
Further to the completion of Round 2 of the H8 Constructive Engagement (CE) and the recent
discussions with yourself and the CAA H8 team, we wanted to put in writing our reflections and
concerns both in relation to the progress achieved in CE, but also the parallel CAA activity being
undertaken in advance of HAL publishing their Business Plan.
Last updated: 15 July 2025
We showed that
Heathrow is riskier than Frankfurt airport and at least as risky as CDG.
Last updated: 02 November 2021
Virgin Atlantic Airways response to the CAA’s consultation
Economic regulation at Heathrow airport from January 2020: proposals for
interim arrangements (CAP1769)
Introduction
1.
Last updated: 04 November 2021
Selina Chadha
Group Director Consumer and Markets
Civil Aviation Authority
Westferry Circus
Canary Wharf
London EH14 4HD
By email: economicregulation@caa.co.uk
15 June 2026
Dear Selina,
Vueling response to the CAA consultation on a shortlist of regulatory models for Heathrow
airport (CAP3251)
Vueling welcomes the opportunity to respond to the Civil Aviation Authority’s (“CAA”)
consultation on a shortlist of regulatory models for Heathrow airport.
Last updated: 16 July 2026
The CAA correctly identifies that
Heathrow’s charges have risen substantially and are high compared to other similarly situated
airports.
Last updated: 13 March 2026
Regulation of airport charges at Heathrow
We agreed with the CAA’s view that Heathrow Airport Limited will continue to hold
substantial market power (SMP) for a number of years beyond January 2019, when
the current ‘Q6’ price control expires, and that continued economic regulation of the
airport will be required.
Last updated: 19 December 2016
Consumers and Markets Group
Interim report on the progress of airport-airline
engagement on new runway capacity at Heathrow
airport - May 2017
Advice to the Secretary of State for Transport under
Section 16 of the Civil Aviation Act 1982
CAP 1549
CAP 1549
May 2017 Page 2
Published by the Civil Aviation Authority, 2017
Civil Aviation Authority,
Aviation House,
Gatwick Airport South,
West Sussex,
RH6 0YR.
Last updated: 01 May 2017
Heathrow Airport Holdings Limited Registered in England No: 05757208 Registered Office: The Compass Centre, Nelson Road, Hounslow, Middlesex TW6 2GW
Heathrow Airport Holdings Limited
The Compass Centre, Nelson Road,
Hounslow, Middlesex TW6 2GW
W: heathrow.com
T: +44 (0)208 745 9800
Classification: Confidential
Classification: Confidential
6th July 2018
Dame Deirdre Hutton CBE
Chair, Civil Aviation Authority
CAA House
Room K402
45-59 Kingsway
London
WC2B 6TE
Dear Deirdre,
Following the overwhelming support in Parliament for designation of the Airports National Policy
Statement last week, I have noted some continuing debate regarding the financials for
expanding Heathrow.
Last updated: 04 November 2021
