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NATS air traffic control disruption: passenger rights

If you are being affected by flight delays or cancellations following Tuesday’s air traffic control issues at NATS, you may be entitled to help. Information on your rights can be found on our website by clicking the link below.

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Annual Complaints Report 2022/2023

Our Annual Complaints Report 2022/23 provides information on the CAA’s performance on complaint handling for the period of April 2022 – March 2023.

Status

Current

Review comment

Version

Version date

08-Mar-2024

View file

CAP2603 (1.1MB PDF)

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Corporate information