Operating Resilience of the UK's aviation infrastructure and the consumer interest

The UK’s airport and airspace capacity is constrained, and there will be no new significant airport capacity for at least 10 years. Our busiest airports are regularly among the worst performing in Europe in terms of on-time performance. Passengers benefit from increases in capacity but also suffer if that leads to more delays.

In this context, this report examines the current balance of delay and punctuality against the number of flights, particularly in the planning and operational processes that the industry undertakes, and comments on how it reflects the consumer interest.