Providing advice for airline ticket agents
Subject to meeting all of the specific conditions (set out in ATOL Regulation 13 and the IATA Accredited Agents selling Flight-Only Exemption) airline ticket agents and IATA Accredited Agents with full IATA Accreditation are not required to provide ATOL protection for Flight-Only sales made direct to consumers.
Flight-Only sales to other travel trade businesses who are not themselves acting in an exempt category do not qualify for these exemptions and you must hold an ATOL and account for these types of sales under it.
Conditions for Exemption:
- Appointed by an airline as its agent.
- Written agreement with the airline to supply confirmed tickets (IATA Accredited Agents are exempt from the need for written agreements if they have an airlines ticketing authority and follow IATA rules)
- Acting in accordance with the agreement.
- Direct dealings with consumers, not other agents or travel businesses.
- Issuing confirmed tickets immediately upon payment and notify the consumer, that the business is an airline ticket agent for the named airline(s) and that the flight is not protected under the ATOL scheme.
- Not providing tickets as part of a package.
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