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Middle East and Cyprus travel advice

As a result of the ongoing situation in the Middle East and Cyprus, many flights to and from the region are cancelled.

Making a complaint

Details of our complaints policy in respect of an ATOL failure

We would like to hear from you

The CAA is committed to improving how we deliver services, help us by completing a short survey about your experiences today

ATOL claim queries

If you have a query about your ATOL claim and have been unable to contact our claims agency processing your claim, please log in to your claims portal account.

Complaints

If you wish to make a complaint to the CAA about our staff or the service you received following the failure of an ATOL holder, you will find information about the complaints policy and how to complain in the links below:

News from UK Civil Aviation Authority

  1. Guidance to passengers facing disruption in the Middle East and Cyprus - 3 March 2026
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    • Category: News Item
  2. Middle East - Passenger travel advice - 1 March 2026
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    • Category: News Item
  3. UK aviation officially breaks records with over 300m passenger journeys in 2025
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    • Category: News Item