• The UK Civil Aviation Authority is committed to providing a website that is accessible to everyone, including people with disabilities.

    We want everyone who visits caa.co.uk to feel welcome and enjoy a rewarding experience.

    For example, that means you should be able to:

    • change colours, contrast levels and fonts
    • zoom in up to 300% without the text spilling off the screen
    • navigate most of the website using just a keyboard
    • navigate most of the website using speech recognition software
    • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

    AbilityNet has advice on making your device easier to use if you have a disability.

    Our goal 

    We are continually working hard to increase the accessibility and usability of our website and adhere to many of the available standards and guidelines.

    To ensure that content on this website is accessible and user-friendly, we have been using the Web Content Accessibility Guidelines (WCAG) 2.1

    We have chosen Level AA as the target for the UK Civil Aviation Authority website. 

    What are we doing?

    We do our best to ensure that the UK Civil Aviation Authority website is a positive place for everyone. For example, we monitor the website content regularly and are continually taking steps to achieve our goal of AA level accessibility.

    How are we doing?

    We are working hard to achieve our goal of Level AA accessibility, but we know some parts of this website still need improving: 

    • Some of our forms use a PDF format which are not accessible in certain ways
    • Some search fields do not include descriptions
    • Some page features do not meet standards relating to contrast
    • Some links are currently only identifiable by visual clues

    The majority of the site is fully accessible.

    How to request content in an accessible format

    If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us and tell us: 

    • the web address (URL) of the content
    • your name and email address
    • the format you need


    Your views are important to us and we are always looking to improve the accessibility of this website.

    If you enjoyed using the caa.co.uk website, or if you are having difficulty viewing or navigating the content on this website, or if you find any problems that are not listed on this page, please contact us.

    Technical information about this website’s accessibility 

    The Civil Aviation Authority is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

    This statement applies to content published on the www.caa.co.uk domain. It does not apply to subdomains or any other content hosted by the Civil Aviation Authority.

    This accessibility statement was written on 1 June 2020 and is relevant until 31 May 2021.