• Users who have ATO privileges on their e-Licensing account can log in as their organisation to view pilots’ records and make applications on their pilots’ behalf. 

    We recommend that ATO users read our guidance material Guide for organisations

    User guides

    Getting Access

  • Pilots are given the option to link their e-Licensing account to their ATO. This allows the ATO to view their licensing information, view applications, submit documents and submit applications on their behalf. 

    If your company does not appear in the list of ATOs in e-Licensing, you will need to send an email to FCLweb@caa.co.uk with the subject line “Request to set up new ATO in e-Licensing”.

    You will need to provide the following information in your email:

    • Name of ATO
    • ATO registration number
    • VAT number
    • Company address
    • Your company logo attached as a jpeg file  

    As soon as we have completed this registration process, your company will appear in the list of possible ATOs for all pilots using the system.

    Once your company has been set up in e-Licensing, you will need to provide users with access to the account.  
    You will need to email FCLWEb@caa.co.uk with the subject line “ATO staff access”.

    You will need to provide the information listed below for each staff member that you want to give access, and we will set up the permissions for your staff to log on. 

    • Title
    • First Name
    • Surname
    • Date of birth
    • Job title
    • Business email address
    • Portal username

    Each staff member must have applied for an individual portal account before we can process a request to add ATO privileges to their account. 

    Please note that you should only request access for staff members who are required to submit applications on behalf of your pilots and not for all staff.

    You can log in to e-Licensing immediately via our CAA customer portal.

    Under 'Your Services' on the right-hand side, you will have the option of two services:

    1. Flight Crew e-Exams and e-Licensing
    2. ATO e-Licensing 

    Selecting option 1 will log you in to your own personal portal account. Selecting option 2 will log you in to the ATO account.

  • Documentation

    With e-Licensing, we have tried to remove the need for pilots to post any documentation to us.

    Pilots using e-Licensing are not required as standard to submit their original flying logbooks to us (although the CAA reserved the right to request any logbook for inspection).

    We have created specific forms solely for the use of e-Licensing, which ensure we gather all the information we need to assess an application. 

    The sections below detail which forms are required for each application type. To download a form, please refer to the e-Licensing course certificates section.

  • Name in e-Licensing  Document required
    Identification Document Certified copy of ID
    CPL Skills Test Examiner report form SRG2130(A) or SRG2197(H)
    Instrument Rating Skill Test Examiner report form SRG2131

    CPL Course Completion Certificate

    Or

    CPL Instrument Rating Course Completion Certificate

    Form CAA5008
    ATPL Theoretical Knowledge Course Form CAA5004
    CPL Update Ratings Certified copy of licence
    Name in e-Licensing Document required
    Identification Document Certified copy of ID
    CPL Skills Test Examiner report form SRG2130(A) or SRG2197(H)
    Instrument Rating Skill Test Examiner report form SRG2131
    CPL Instrument Rating Integrated with ATPL Theoretical Knowledge Course Completion Certificate Form CAA5000
    CPL Update Ratings Certified copy of licence
    Name in e-Licensing Document required 
    Identification Document Certified copy of ID
    CPL Skills Test Examiner report form SRG2130(A) or SRG2197(H)
    Instrument Rating Skill Test Examiner report form SRG2131
    CPL Military Credits Course Completion Certificate Form CAA5014
    Military Accreditation Scheme MAS form SRG2133
    CPL Update Ratings Certified copy of licence
    Name in e-Licensing Document required
    Identification Document Certified copy of ID
    ATPL Skills Test Examiner report form SRG2199
    Flying Experience with PIC/US Letter PICUS letter from airline
    ATPL Flying Hours Confirmation

    Form CAA5013

    Or

    Form CAA5014 for military credits

    ATPL Update Ratings Certified copy of licence
    Name in e-Licensing Document required
    Identification Document Certified copy of ID
    Type Rating Skills Test

    Examiner report form SRG2199

    + Examiner's licence, medical, examiner certificate if non-UK

    + ATO approval if non-UK

    + PBN declaration

    Type Rating ATO Course Certificate Course Completion Certificate
    Type Rating Update Ratings Certified copy of licence

     

  • Course completion certificates, together with other supporting documentation, must be used when making applications on e-Licensing.

    Please see the professional pilot licence section of our website for application guidance and details of exceptions.

    You can download course certificates from our website. Certificates specific to e-Licensing are shown below.

    CAA5000  Course Completion Certificate - Integrated Course for issue of Commercial Pilot's Licence
    CAA5001   Report Form for Multi-Crew Cooperation Instructor Test
    CAA5002  Flight Instructor Course Pre-Entry Flight Test Evidence
    CAA5003  Evidence of UK Examination and Test for Grant of Flight Radio Telephony Operator's Licence
    CAA5004  Confirmation of Theoretical Knowledge Course Completion Certificate
    CAA5005  MPL Course Completion Certificate
    CAA5006 Instructor Course Certificate in Accordance with Part-FCL
    CAA5007   Course Completion Certificate for Extension to the Privileges of an Instructor Certificate
    CAA5008  Course Completion Certificate - Modular Course
    CAA5009  Course completion certificate for en route instrument rating (EIR)
    CAA5010  Certificate of Training or Experience for Grant of Flight Radio Telephony Operator's Licence
    CAA5011  IR Course Completion Certificate - Aeroplane/Helicopter/Airship Instrument Rating in a Part-FCL Pilot's Licence
    CAA5012  Certificate of English Language Assessment
    CAA5013 Hours Confirmation for the issue of an ATPL
    CAA5014  Breakdown of Military Hours to be used for the issue of a Flight Crew Licence & or rating. 
  • Checking the status of an application

    To check the status of an application, you first need to bring up the pilot’s profile (going via the candidate memberships box). 
    Click on the ‘Licences’ or ‘Ratings’ box as appropriate and select the ‘i’ button next to the application. 
    For example, if the pilot applied for an ATPL you should click ‘Show All’ on the ‘Licences’ box. 

    If no application has been made, the ATPL will not be listed. 

    The status of the ATPL will be ‘unacquired’ once the application has been submitted.  This will change to ‘Active’ once issued. 

    Click on the ‘i’ next to the ATP for more information. If the status says ‘processing’ it means that the application is still waiting to be assessed. If the status says ‘awaiting your feedback’ it means we have placed the application on hold and emailed the pilot because there is an issue or missing information.