You can use the e-Licensing system to apply for professional pilot licences and ratings.
The online service will not be available for private pilot licences or any other kind of personnel licences at this time. We plan to expand to these areas during 2018.
It will also exclude applications for:
If you haven't used e-licensing before please follow the steps below which will take you through the registration process.
If you already have an account you can
log in to e-Licensing immediately via our CAA customer portal.
Please ensure that you submit a certified identification document (ID) when requested – failure to provide certified ID will result in your application being put on hold and delayed.
For more information on what is acceptable certified documentation please see the 'guidance for making your application' section below.
Professional pilots can make the following applications using e-Licensing:
Please see the professional pilot licence section of our website for application guidance and details of exceptions.
We reserve the right to request your logbooks at any time as part of our quality process.
*If you are claiming a credit based on holding a 3rd country ICAO licence, you may use elicensing for application but you will need to have you licence verified and apply on SRG2142 first via our postal service.
For all other applications where claiming a credit based on holding a 3rd country ICAO licence, please use SRG2142 for licence verification and apply via our postal service.
Examiners are kindly advised to use our postal application service for any application until elicensing is available for examiner certificates.
Course completion certificates, together with other supporting documentation, must be used when making applications on e-Licensing.
You can download course certificates from our website. Certificates specific to e-Licensing are shown below.
When you have registered and activated your portal account please follow the steps below:
Once you have access to the e-licensing system you can:
When your licence is ready to issue we will post it out to you.
You can set up courier details when you apply or request that you collect the licence in person.
When you register for a CAA portal account, you must upload a picture ID. This is a standard, uncertified copy of your ID so that we can check the personal details you provided in your registration are correct.
Once we have completed the registration process, you will receive an email saying we have verified your ID. This simply means that we have accepted you as an account holder.
When you come to make a licensing application using e-Licensing, you still need to submit a certified copy of your ID, as per the paper application process. This should be done as part of the application process.
Under “Identification check” in the application work flow, you are presented with the two options below:
If you select the first option “I will have my ID checked by CAA or a CAA Certified ATO” you must:
Alternatively, you can select the second option “I will submit a certified document to verify my identification”.
You will then be asked to upload an ID document under “Documents” in the application work flow. This is where you should attach the certified ID copy.
Please ensure that Certified ID is provided when requested - failure to provide accurate documentation will result in your application being significantly delayed.
Please see our guidance on how to get your documentation certified.
Any Document which has 'Update ratings' as part of the subject will require a Certified copy of the Pilot's Licence displaying all the ratings.
If you sat your theoretical exams 10 or more years ago, your results will not be on our online system and therefore will show as red in e-Licensing.
This will prevent you from applying for certain licensing applications.
We can manually update this for you if you email FCL-EExams@caa.co.uk with your request.
Using the paper application process, ratings were only updated in our system at the time of processing a new application. Therefore, if you have had ratings signed up in the field since your last application with us, these ratings may show as expired on our system.
Pilots using e-Licensing must keep their rating information up to date on their portal themselves.
Before you make an application, you should go to “My Ratings” and then “Update Ratings Validity”. You will need to input the date of test and the examiners details, and this will amend the rating validity in eLicensing. You should do this for every rating you hold.
This information will be verified by the CAA at the time of your next application.
For support using e-Licensing you can call us on 0330 022 1909.
Alternatively you can email us at FCLweb@caa.co.uk.
To book a same day service appointment, please call our booking line on 0330 022 1922.
Our phone lines are open Monday to Friday 08.30-16.30.
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