You can use the e-Licensing system to apply for professional pilot licences and ratings.
The online service will not be available for private pilot licences or any other kind of personnel licences at this time. We plan to expand to these areas during 2018.
It will also exclude applications for:
If you haven't used e-licensing before please follow the steps below which will take you through the registration process.
If you already have an account you can
log in to e-Licensing immediately via our CAA customer portal.
Please ensure that you submit a certified identification document (ID) when requested (please note that this must be a colour copy) – failure to provide certified ID will result in your application being put on hold and delayed.
For more information on what is acceptable certified documentation please see the 'guidance for making your application' section below.
Professional pilots can make the following applications using e-Licensing:
Please see the professional pilot licence section of our website for application guidance and details of exceptions.
We reserve the right to request your logbooks at any time as part of our quality process.
*If you are claiming a credit based on holding a 3rd country ICAO licence, you may use elicensing for application but you will need to have you licence verified and apply on SRG2142 first via our postal service.
For all other applications where claiming a credit based on holding a 3rd country ICAO licence, please use SRG2142 for licence verification and apply via our postal service.
Examiners are kindly advised to use our postal application service for any application until elicensing is available for examiner certificates.
Course completion certificates, together with other supporting documentation, must be used when making applications on e-Licensing.
You can download course certificates from our website. Certificates specific to e-Licensing are shown below.
When you have registered and activated your portal account please follow the steps below:
Once you have access to the e-licensing system you can:
When your licence is ready to issue we will post it out to you.
You can set up courier details when you apply or request that you collect the licence in person.
When you register for a CAA portal account, you must upload a picture ID. This is a standard, uncertified copy of your ID so that we can check the personal details you provided in your registration are correct.
Once we have completed the registration process, you will receive an email saying we have verified your ID. This simply means that we have accepted you as an account holder.
When you come to make a licensing application using e-Licensing, you still need to submit a certified copy of your ID, as per the paper application process. This should be done as part of the application process.
Under “Identification check” in the application work flow, you will see two options:
If you select the first option “I will have my ID checked by CAA or a CAA Certified ATO” you must:
You will be unable to submit your application until this process is complete.
Alternatively, you can select the second option “I will submit a certified document to verify my identification”.
You will then be asked to upload an ID document under “Documents” in the application work flow. This is where you should attach the file.
Please note that the copy must be in colour and it must be certified.
For more information please see our guidance on certification.
Please ensure that Certified ID is provided when requested - failure to provide accurate documentation will result in your application being significantly delayed.
Please see our guidance on how to get your documentation certified.
You will need to provide a copy of your licence whenever you are asked to upload a document under the heading “Update Ratings”.
If your licence is as issued by the CAA (there are no handwritten additions to your licence) you can upload a photocopy of your licence.
If you have had any ratings signed up on your licence, you will need to provide a certified copy of your licence.
You will be asked to upload documents in support of your licensing application.
We can accept JPEG and PDF files up to 20MG in size.
Please ensure any document copies you provide are clear and legible - failure to do so may result in delays to your application.
The most commonly requested documents are as follows:
The eLicensing system will only allow you to upload one document per category. Therefore if you have multiple pages to upload, you will need to scan them as 1 PDF file.
You can view the documents you have uploaded as part of an application in the “My Documents” section of your CAA portal account.
If you realise that you have uploaded the wrong document, or we request additional information from you, you can amend these documents in the “My Documents” section of your portal account. To find the document in question you can view each document by clicking the “i” button. Clicking the “Edit this document” button will allow you to amend your text entries and replace the uploaded document.
Using this method, we will automatically receive a notification in eLicensing advising us that you have made a change.
Please note that you cannot amend submissions once they have been “verified” by us - as this means we have accepted the document.
You can also upload additional supporting documents under the “my documents” section of your portal. However, you will need to select the correct type of document from the drop down list - please be aware that if you do not select the correct type the document you upload will not link to your application and we will not be able to view it.
We suggest you find the documents you have already provided as part of your application and upload the new document under the same name. The document type is listed first and the name you have given the document appears in brackets. For example Type Rating (A) Update Ratings (copy of licence). “Type Rating (A) Update Ratings” is the type of document and “copy of licence” is the file name you gave it.
Please note that we do not get an notification when you have uploaded new documents in this way - so you will need to email us.
If you sat your theoretical exams 10 or more years ago, your results will not be on our online system and therefore will show as red in e-Licensing.
This will prevent you from applying for certain licensing applications.
We can manually update this for you if you email FCL-EExams@caa.co.uk with your request.
Using the paper application process, ratings were only updated in our system at the time of processing a new application. Therefore, if you have had ratings signed up in the field since your last application with us, these ratings may show as expired on our system.
Pilots using e-Licensing must keep their rating information up to date on their portal themselves.
Before you make an application, you should go to “My Ratings” and then “Update Ratings Validity”. You will need to input the date of test and the examiners details, and this will amend the rating validity in eLicensing. You should do this for every rating you hold.
This information will be verified by the CAA at the time of your next application.
For support using e-Licensing you can call us on 0330 022 1909.
Alternatively you can email us at FCLweb@caa.co.uk.
To book a same day service appointment, please call our booking line on 0330 022 1922.
Our phone lines are open Monday to Friday 08.30-16.30.
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