Regulator urges consumers to brush up on their passenger rights ahead of the August Bank Holiday Published on: 23 August 2024 Category: Consumers Passengers are being reminded of what they are entitled to if their flight is delayed or cancelled, the importance of booking ahead if special assistance is needed and to be aware of baggage and liquid allowances.
Improvements in airport accessibility continues since pandemic, with “more work to do” as demand increases Published on: 07 August 2024 Category: Consumers , Category: Airports Annual report from the UK Civil Aviation Authority shows standards increasing with no airports currently in the lowest category.
New proposals for environmental information to be available to consumers booking flights Published on: 23 July 2024 Category: Consumers , Category: Environment and Sustainability Regulator to make clearer the environmental information consumers could expect to see when booking flights in the future.
Selina Chadha Appointed Group Director for Consumers & Markets at UK Civil Aviation Authority Published on: 23 May 2024 Category: Corporate , Category: Consumers Selina Chadha has been appointed as the new Group Director for Consumers & Markets.
Nearly half of consumers think airports and airlines are ready for their summer getaway Published on: 22 April 2024 Category: Airports , Category: Consumers Nearly half of passengers planning to travel this year think airports and airlines are ready for their summer getaway plans, according to a survey by the UK Civil Aviation Authority.
Regulator publishes progress report on Independent Review into August 2023 NATS Flight Planning System Failure Published on: 14 March 2024 Category: Consumers , Category: Corporate , Category: Economic Regulation , Category: Airlines , Category: Airports An interim report, prepared by an Independent Review Panel into the air traffic control failure on 28 August 2023, has been published by the UK Civil Aviation Authority.
Know before you go: Regulator shares advice for holidaymakers ahead of Easter getaway as passenger demand continues to grow Published on: 11 March 2024 Category: Consumers The UK Civil Aviation Authority is reminding travellers of their rights and offering essential advice for those looking to book last minute trips this Easter, as new data shows continued passenger demand for flights.
Young people leading post-COVID aviation revival, UK Civil Aviation Authority finds Published on: 11 January 2024 Category: Consumers Young people aged 18 to 34 years old are leading aviation’s revival compared to other age groups according to a new consumer trends report from the UK Civil Aviation Authority.
Updates and advice to consumers impacted by travel disruption Published on: 29 August 2023 Category: Corporate , Category: Consumers Statements and advice from the UK Civil Aviation Authority on air traffic control disruption.
New report highlights accessibility issues with airline websites Published on: 28 August 2023 Category: Consumers , Category: Airlines Report commissioned by UK Civil Aviation Authority highlights accessibility issues with airline websites, with British Airways ranked as the best performing.
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