Contacting Medical
Telephone:
+44 (0) 330 022 1972 then 1 for Medical.
(0830 - 1630 Monday - Friday except public holidays)
Email:
amesupport@caa.co.uk for queries about AME certification, training courses and administrative matters, such as new premises, password resets and change of details.
ameoversight@caa.co.uk for matters relating to AME audits.
medicalpolicy@caa.co.uk for feedback and enquiries about medical policy and guidance material (not individual cases).
medicalweb@caa.co.uk for aeromedical and certification queries and, if requested by the Medical Department, for submission of medical tests and reports.
The medical records system (Cellma) should be accessed to report any technical issues.
Stationery and forms
Telephone +44 (0) 330 022 1972 then 1 for Medical.
Or email medicalweb@caa.co.uk.
Please note Aeromedical Examiners (AMEs) will need to order security paper to print out medical certificates.
There are UK medical forms available for download.
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