Manage Personnel Licences service
The Manage Personnel Licences Service is the CAA’s online system for applying for and managing personnel licences and certificates. It provides a streamlined way for individuals to complete licensing tasks without the need for paper forms.
The Manage Personnel Licences service aims to be a single solution for all personnel licensing customers, covering pilot licences, aircraft engineer licences and air traffic licences and certificates.
We will launch to each group individually as part of a multi-year project. Currently, the service is available for Radio Operator’s Certificate of Competence (ROCC) holders and Examiners of following ROCC categories:
- Air-ground communications service (AGCS)
- Offshore Communication Service (OCS)
- Parachutists Aeronautical Radio Station (PARA)
- Clearance Delivery Officer (CDO)
Note: The Restricted ROCC – Flying Display Directors (FDD) category is not included.
Accessing the service
The Manage Personnel Licences service is accessed via the CAA Customer Portal.
You will need a portal account to use the service. Refer to CAP1902B for a quick reference guide on how to set up an account and request the service.
New users of the service will also need to complete identity verification before they can begin using the service.
System user guides
We have created the following guidance materials to support customers using the service: