• What to expect from us

    When your application arrives with the CAA, it will undergo a desk-based assessment from a Flight Crew Licensing Officer or Assistant. Following an acceptable assessment your licence will be processed, signed and despatched.

    We will contact you by telephone or email if we have any queries regarding your application and may keep your application pending while the additional requirements are met.

    An assessment and refund fee may be charged if the CAA rejects your application for not meeting all of the requirements. This will also be applied if you choose to cancel your application.

    Processing time

    We try to process all applications within 10 working days of receipt of all required information, including all necessary documentation and payment. However, some applications may take longer. 

  • Changes to licence paper

    Over the next few months we will begin issuing licences on new security paper.

    Please note that:

    • existing licences will remain valid
    • approvals and certificates will remain valid until expiration